First, we’re diving into the data behind tips. We’ve heard from new gig drivers that they want to know what to expect when it comes to tipping, so we’ve put together this Q&A to help you out!
All of this data comes from rideshare and delivery drivers who use the Driver’s Seat app to track their own work data and see how it compares to others. You can see the breakdown for your own data by downloading the app.
There are some really important differences! Let’s look at three key aspects of tipping: tip frequency, tip size, and tip share.
Tips only occur about a quarter of the time in rideshare. But with food delivery, tipping is standard customer behavior. Drivers are three times more likely to get tipped on a food delivery trip than on a rideshare trip.
Here is where it gets really interesting. If you do food delivery work, you know that tips are crucial. It really hurts anytime you aren’t tipped on an order. But did you know that tips make up nearly half of a delivery drivers’ income? Compare that to rideshare where less than 10% of take-home pay comes from tips.
Tips in food delivery tend to be higher than in rideshare, but not as much as you’d expect given how important they are to delivery drivers.
After examining more than 16,000 data points around take-home pay from our random sample of Driver’s Seat users, two facts are clear:
P.S. Did you know we recently launched automatic tracking for trips and earnings in the Driver’s Seat app? It’s the easiest way to see how you’re performing with gig work. Download the app on the App Store or Google Play and compare your performance to other drivers!